Q: An error occurred while redeeming the gift voucher

A: Go to netflix.com/clearcookies to delete your cookies. Then go to netflix.com/redeem to redeem your code. Still having problems? Wait 24 hours and try again. If the error persists, contact Netflix.

Q: Can I exchange the gift voucher for money

A: No, this is not possible

Q: Do I need a credit card to redeem my Netflix gift voucher

A: No, you do not need a credit card to use the Netflix Gift Card

Q: How does a Netflix Gift Card work?

A: Go to netflix.com/redeem and enter the 11-digit code that you received from us. Do you already have an account? Then enter the code by clicking Redeem Gift Certificate or Promotional Code on your Account page.

Q: Is a Netflix card valid in every country?

A: No. So make sure you buy the card that matches the region of your account. / Yes. You can use a gift voucher that you have purchased in another country, as long as the gift voucher has the same currency as your Netflix invoice.

Q: The code entered is not valid

A: Check if you have entered the code correctly. Sometimes it is possible to first copy the code to a text document, to remove any excess spaces. Try copying the code again when redeeming. Is it still not working? Please contact us.

Q: What is a Netflix gift card?

A: A Netflix Gift Card is a prepaid card you can use to activate or extend your Netflix account.

Q: What is the delivery time

A: It takes 12-24 Hours to deliver the code